Complexity
Notes on uncertainty, emergence, interconnectedness, and the realities that resist simplification.
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This is Part 3 of “What Lies Beneath”, a five-part public service “thriller” series following Scott* while exploring the concept of administrative truth: what it is, how it works, where it breaks down, and what better-designed systems could look like for people and public servants. Read the intro here. In Part 1 we explored how a person’s ground…
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This is Part 2 of “What Lies Beneath”, a five-part public service “thriller” series following Scott while exploring the concept of administrative truth: what it is, how it works, where it breaks down, and what better-designed systems could look like for people and public servants. Read the intro and Part 1. Scott’s* Record of Employment (ROE) is…
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This is Part 1 of “What Lies Beneath”, a five-part public service “thriller” series exploring administrative truth: what it is, how it works, where it breaks down, and what better-designed systems could look like for people and public servants. Read the intro here. Scott is 44*. He has worked in construction for twenty years, most…