Digital Infrastructure
Thoughts on the invisible digital foundations underpinning modern society and governance.
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This is Part 3 of “What Lies Beneath”, a five-part public service “thriller” series following Scott* while exploring the concept of administrative truth: what it is, how it works, where it breaks down, and what better-designed systems could look like for people and public servants. Read the intro here. In Part 1 we explored how a person’s ground…
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Hello! Glad you found Un/Stated. I’m launching a new 5-part essay series called: “Administrative Truth: What Lies Beneath”. Sounds like a public service thriller, right? Maybe it is. (PS. Part 1 is online now!) The Moment From a citizen perspective we’ve all been there. You try and get a government service that you think you…